Holland America Line is the latest cruise line to introduce a digital app for guests with the launch of Holland America Line Navigator, a free mobile-friendly tool. Navigator does not need to be downloaded in advance, does not require an internet connection and works on the browsers of most personal devices including phones, tablets and laptops.
Using Navigator, guests can plan their daily activities, explore and book shore excursions, view restaurant menus and make dining reservations, view spa treatments, connect to paid internet and look at their shipboard account balance.
Additional features include access to ship deck plans, a list of frequently asked questions and links to complimentary internet sites. Navigator can be accessed by connecting to the ship’s Wi-Fi network and opening the device’s browser.
To access the full functionality of Navigator, guests can create an account by following a simple registration process. Registering allows guests to plan a personal itinerary, make dining reservations, book shore excursions, view shipboard account information and connect to paid internet. There are no charges to register or use Navigator.
One of its key features is that it allows guests to select and save specific activities to a personalised “my itinerary” to plan out their cruise days up to a week in advance. Those activities show up alongside booked dining reservations and shore excursions to truly help the guest get the most out of their time aboard.