As part of Funway’s in-house training programme, the operator recently staged a Great Lakes of USA event, which took place at the operator’s offices in Bromley. 

The operator’s reservations team received training from the visiting representatives from the Great Lakes including: Chicago, Minneapolis, Springfield & Galena Illinois, Michigan, Traverse City and Detroit, as well as Route 66 Illinois.

The format of the day included supplier presentations and a quiz on the destinations and products in question.

“While we all know that staff training enhances knowledge, skills and competencies, its crucial to have the right type of training. Our dedicated training days provide fun, tailored and dedicated learning,” said Malcolm Davies, product destination manager for Funway Holidays.