ITL World, a travel management company in the Middle East, has created a roadmap for the inclusion of NDC to address the industry’s current distribution limitations.

2019 is just around the corner and ITL World is looking ahead with a clear roadmap for various tech implementations aimed at increasing efficiency. Since its official launch in 1998, ITL World has been assisting companies across the globe to make the most of what they spend on travel.

“The regional industry’s most consistent client retention rate”

“We’ve helped our clients travel smart and achieve more with our committed and experienced team. A testament to this is the fact that we have maintained the regional industry’s most consistent client retention rate (95% over the past 10 years being in operation in the GCC). Whilst 2018 revenues are modest compared to last year, these strong partnerships buoy us and are indicative of an exciting 2019 and beyond,” said Rafeeq Mohammed, CEO, ITL World.

By 2020, the company, which operates in the Middle East, Asia and Europe, is aiming to extend its offering to North Africa and South East Asia.

“When it comes to corporate travel, the way professionals travel for business is constantly changing, and 2019 will be no exception. It is important for us to keep up with our discerning clientele,” added Mohammed.

Keeping technology at the forefront, ITL World has created a roadmap for the inclusion of NDC, a travel industry-supported program launched by IATA for the development and market adoption of a new, XML-based data transmission standard.

Sabre Red Workspace

The Sabre Red Workspace (SRW) helps simplify complexity and assists airlines by upselling customised content. It increases the travel consultant’s ability to shop and book branded fares and ancillaries, which in return increases airlines revenue.

“To design traveller experiences versus just offering itineraries”

Ramzi Al Qassab, commercial director, ME at Sabre Travel Network Middle East, added: “SRW enables leading Travel Management Companies like ITL World to efficiently meet the expectations of the connected and well-informed traveller. Having greater information and insights within consultants workflow allows them to design traveller experiences versus just offering itineraries.”