Airbus signs letter of intent with Thai Airways

Airbus and Thai Airways International formally signed a Letter of Intent (LoI) to retrofit the latter’s A350s.

This is expected to enhance passenger comfort and operational efficiency thanks to state-of-the-art cabin upgrades.

Airbus’ head of commercial services in the Asia Pacific Balinda Zhang remarked: “Airbus is pleased to support THAI in this significant investment in their fleet, ensuring that their A350 aircraft continue to offer passengers an exceptional flying experience. This retrofit aligns with our shared vision of delivering enhanced comfort and efficiency for airlines and their customers.”

Furthermore, the agreement reaffirms Airbus’ long-standing partnership with THAI and its commitment to supporting the airline’s fleet modernisation strategy. 

As a long-range leader, the A350 remains a key pillar of THAI’s network, and the retrofit will further enhance its appeal for premium and economy passengers alike.

What the agreement entails

The retrofit programme will be overseen by Airbus, during which Thai Airways’ fleet of A350-900 aircraft will be equipped with the latest cabin innovations, ensuring a premium travel experience for passengers on long-haul routes.

The upgrades will include modernised and elevated ‘Royal Silk’ Business Class seats, new Premium Economy Class Seats, and Economy Class seats, as well as an improved in-flight entertainment system that offer a seamless travel experience across THAI’s network.

The cabin modernisation is expected to begin by 2028, and the retrofitted aircraft are expected to re-enter service in phases, ensuring minimal impact to the airline’s flight operations.