Carnival Corporation & plc, the titan of the seas and the world’s largest cruise company has achieved a remarkable feat in the digital transformation of the cruise industry. With the announcement that 100% of its ships are now equipped with Starlink’s high-speed, low-latency global internet connectivity, Carnival Corporation is not just setting a new standard but also revolutionising the onboard experience for its guests and crew.
The completion of this ambitious installation marks a significant milestone in Carnival Corporation’s journey towards unparalleled connectivity at sea. The Starlink roll-out is the crowning jewel in a series of strategic innovations that have seen the company’s fleetwide bandwidth quadruple since 2019. This leap forward in digital infrastructure ensures that guests and crew can enjoy an on-land level of Wi-Fi service, no matter where their voyage takes them.
A Connected Fleet on the Seven Seas: Carnival Corporation’s fleet of over 90 majestic ships is now a testament to cutting-edge technology. The Starlink upgrade is not just about connectivity; it’s about sharing experiences. Passengers can now stream live sunsets over the ocean or video call loved ones from the comfort of their staterooms. This connectivity is a lifeline for the crew, allowing them to stay in touch with family and friends, a luxury that cannot be overstated when away for months at a time.
Operational Excellence and Guest Delight: The enhanced bandwidth is not just a convenience; it transforms each vessel’s operational and communication capabilities. With continuous monitoring of onboard equipment and real-time data sharing between ship and shore, a swift response to any operational needs is now a reality. This digital agility also allows for the rapid deployment of new guest services and features, ensuring that the Carnival experience is always at the forefront of innovation.
A Game-Changer in Guest Satisfaction: Josh Weinstein, CEO of Carnival Corporation, heralds Starlink as a “game-changer” for the cruise lines’ onboard connectivity. The technology has already increased guest satisfaction, with passengers praising the super-fast and reliable Wi-Fi service. “We see this technology as a win-win-win,” says Weinstein, highlighting the flexibility it provides guests, the connection it offers the crew, and the enhancement to onboard operational systems.
A Fleetwide Digital Revolution: The journey to full fleet connectivity began in December 2022 with Carnival Cruise Line and AIDA Cruises and has since expanded to include all of Carnival Corporation’s world-class brands. This expansion is critical to the company’s multi-provider strategy, ensuring guests enjoy a seamless and consistent internet experience across any brand and itinerary.
Navigating the Future: As Carnival Corporation’s ships traverse the globe, visiting more than 800 ports worldwide, they carry with them the promise of a connected, modern, and unforgettable cruise experience. With Starlink, the company is not just navigating the oceans; it’s navigating the future of travel, where every journey is as connected as you want.