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CLIA drives agent success with new educational resources

CLIA drives agent success with new educational resources

Gemma Greenwood

- March 6, 2017

Cruise Lines International Association’s (CLIA) has introduced new and updated resources, seminars and masterclasses for agents.

CLIA.
CLIA.

The move is designed to safeguard the trade’s professional development with unique and new facilities that support and educate the UK’s agency community.

In February CLIA launched three new online Courses – Cruising the Pacific Islands; Expanding your Cruise Market and European River Cruising.

This month three cruise line members – Windstar Cruises, Amadeus River Cruises and APT – will add new modules to the CLIA site too for agents to keep updated on product development.

The CLIA Learning Academy courses offer agents cruise line, destination and sales modules, and working through courses can lead to Accreditation recognised by the City & Guilds.  New opportunities include live and recorded Webinars with up-to-date information from cruise line members and access to the new destination series modules, which showcases the range of new to cruise destinations worldwide.

In terms of unique resources, most recently, CLIA added a new interactive selling tool to its Agent Toolbox in partnership with Full Picture. The new resource allows agents to send photos, videos and other assets to customers in real-time, enhancing the customer experience to generate greater bookings.

Later in the year, CLIA will host the Cruise360 event which will be held in Europe for the first time. The immersive event gives practical advice to agents and offers the opportunity to visit multiple ships over the course of three days. The event will also host the ‘Cruise360 Masterclass’ with a choice of seminars covering subjects such as selling destinations, sales techniques and specific sector updates.

Andy Harmer, CLIA SVP Membership & Director UK & Ireland commented:

“CLIA continues to put professional development at the heart of 2017 plans. By introducing new learning resources online and hosting inspiring events, CLIA provides the information and knowledge to support agents and the travel agent community.”

For more information, travel agents can visit www.cruiseexperts.org

 

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
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CLIA drives agent success with new educational resources

Gemma Greenwood

- March 6, 2017

No posts found.

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

content studio box

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

x Studio

Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats