Insurtech company Cover Genius has announced a partnership with bus ticketing platform RedBus to offer customers in Singapore cancel for any reason (CFAR) travel protection when they book their tickets. Should anything go wrong during their travels, customers are also backed by a best-in-class claims experience.

“Recent research shows that 51% of travellers across Singapore intend to switch how they purchase travel protection, mostly in favour of suppliers and OTAs who can embed it within the booking experience. The shift is caused by a demand for convenience but also because customers were dissatisfied with their insurance coverages and claims experience during the pandemic. There’s clearly a need for technology to provide a more seamless experience,” said Barney Pierce, SVP Strategic Partnerships, APAC  for Cover Genius. “In response to customers who need more flexibility at this time, our partnership with RedBus brings award-winning protection to travellers if they need to make a change, no questions asked.”

This partnership follows research that revealed travellers are choosing to attach protection to their purchases at a rate 6X times higher than at the start of the COVID-19 pandemic. Amid an accelerated need for protection, Cover Genius’ partnership with RedBus gives travellers easy-to-understand, comprehensive protection for peace of mind when planning their next trip.

“Part of the travel industry’s recovery involves addressing our customers’ need for additional protection,” said Krishnan Ramaswami, Senior Vice President, South-East Asia

Business for RedBus. “Cover Genius’ technology-led approach, allowed us to quickly and easily integrate across geographies to offer our customers flexible, easy-to-understand travel protection, tailored to their itinerary.”

RedBus customers in Singapore can now add CFAR travel protection to their trip when booking online.