With the strong post-Covid rebound in the global hospitality industry, the complex intermingling of five main hospitality industry segments – lodging, travel, food & beverage, tourism and recreation – must work together to successfully meet customer needs.

WHAT IS DRIVING THE INVESTMENT IN GUEST EXPERIENCE TECH?

The difficult economic situation over the last number of years has made the post-Covid recovery critical for the hospitality and related sectors to reinvent themselves and find ways of servicing, retaining and winning new customers.

Travel, hospitality, leisure & entertainment leaders and their partners now need to learn about, source and invest in the latest tech innovations that will allow them to transform their service offerings and delight their customers in new and unimaginable ways.

In a rapidly evolving world driven by technology, these industries are undergoing a profound revolution. As the leaders in this space, you have the power to shape the future of guest experiences and redefine the boundaries of what is possible.

The opportunities for market disruption within these sectors have never been greater. With advancements in artificial intelligence, augmented reality, virtual reality, blockchain, data analytics, and more, the stage is set for unprecedented innovation.