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Flight attendant in the US loses two teeth in attack by passenger

Flight attendant in the US loses two teeth in attack by passenger

Joe Cusmano

- May 28, 2021

US authorities have charged a 28-year-old woman with felony battery after an attack on a Southwest Airlines plane in which a flight attendant lost two teeth and suffered other injuries to her face.

The incident marked an escalation in unruly behaviour by airline passengers and led the president of the flight attendants’ union to ask for more federal air marshals on planes.

“Unfortunately, this is just one of many occurrences,” the union president, Lyn Montgomery, said.

attendant for Southwest Airlines lost two teeth when she was attacked by a passenger this weekend, according to her union president. (AP Photo/Ted S. Warren, File)

She said there were 477 incidents of “misconduct” by passengers on Southwest planes between April 8 and May 15.

The incident happened during a flight from Sacramento to San Diego on Sunday morning.

San Diego Harbour Police said they arrested Vyvianna Quinonez and charged her with battery causing serious bodily injury.

“The passenger repeatedly ignored standard inflight instructions and became verbally and physically abusive upon landing,” Southwest spokesman Chris Mainz said.

The flight attendant was not identified.

Paramedics took her to a hospital for treatment, and she was later released.

Southwest flew a friend to San Diego to be with her.

Airlines have reported 2500 incidents of unruly passengers this year, including 1900 cases in which passengers refused to wear face masks.

The Federal Aviation Administration said on Monday that airlines have reported 2500 incidents of unruly passengers this year, including 1900 cases in which passengers refused to wear face masks, which are required by federal rule.

The FAA provided those numbers as it announced it was seeking civil penalties totalling $70,065 against five passengers for behaviour ranging from refusing to wear a mask to assaulting flight attendants.

“I’ve been in the industry since 1992, and this is the worst ever,” Ms Montgomery said in an interview.

“People seem to be angrier. When they are asked to do something, compliance seems to be more difficult.”

Southwest and most airlines train flight attendants to de-escalate tense situations with unhappy travellers.

Ms Montgomery said those tactics are growing less effective and a small number of passengers are becoming bolder in challenging the authority of crew members.

Ms Montgomery, the president of Local 556 of the Transport Workers Union, wrote about the weekend attack in a letter to Southwest CEO Gary Kelly.

Ms Montgomery asked Mr Kelly to lobby federal officials for more federal air marshals on flights and to ban passengers who violate rules instead of putting them on another flight.

She said flight attendants are concerned about Southwest’s plan to resume selling alcohol onboard planes.

Many recent cases that have caught FAA’s attention involving passengers who were drinking.

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

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Flight attendant in the US loses two teeth in attack by passenger

Joe Cusmano

- May 28, 2021

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May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

content studio box

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

x Studio

Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats