Kempinski The One Suites Hotel Shanghai Downtown announced that hospitality industry veteran Florian Heiner is its new general manager.

Prior to joining Kempinski The One Suites Hotel Shanghai Downtown, Heiner was the general manager for Hilton in Shanghai-Pudong and he brings around 27 years of global hospitality management experience to his new role.

Throughout his career, Heiner worked with numerous prestigious luxury and lifestyle brands, including Hilton, InterContinental, Wyndham, Radisson, Marriott, and Dusit International in some of the world’s leading urban and resort destinations. He has held managerial stints in Berlin, Davos, New York, Singapore, Bangkok, Brisbane, Shanghai, as well as other major cities throughout China.

Heiner’s extensive global experience and deep understanding of Chinese culture will enable him to effectively lead the hotel team to consistently deliver exceptional performance for its stakeholders and to provide a luxurious and personalised home away from home for all guests.