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Flyers who don’t wear masks can be declared ‘unruly’ and deboarded, says DGCA

Flyers who don’t wear masks can be declared ‘unruly’ and deboarded, says DGCA

Megha Paul

- June 10, 2022

Airlines must de-board any passenger before departure if they refuse to wear face mask inside an aircraft even after being warned, aviation regulator DGCA said. Besides, airport operators must take help of the local police and security agencies and levy fines on people not wearing face masks, the Directorate General of Civil Aviation (DGCA) said in a circular.

The circular followed a Delhi High Court order of June 3 which said the “DGCA should issue separate binding directions to all staff persons deployed at the airports and in the aircraft, including flight attendants, air hostesses, captains/pilots and others, to take strict action against passengers and others who violate the masking and hygiene norms”.

All such persons found violating the norms must be fined and persistent defaulters must be placed on the no- fly list, the court had said. The DGCA’s circular said airlines must ensure the passengers wear masks properly on flights and they are removed from faces only “under exceptional circumstances and for permitted reasons”.

If a passenger needs an extra face mask, the airline must provide it, it noted. “The airline shall ensure that in case any passenger does not adhere to above instructions even after repeated warnings, he or she should be de-boarded, if need be, before departure,” it said.

In case any passenger refuses to wear mask or violates the COVID-19 protocol even after repeated warnings in flight mid-air, he must be treated as “unruly passenger” as defined in the DGCA regulations, the circular said. The DGCA regulations give powers to airlines to ban passengers for a certain period of time after they have been declared “unruly”.

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

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Flyers who don’t wear masks can be declared ‘unruly’ and deboarded, says DGCA

Megha Paul

- June 10, 2022

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May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

content studio box

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

x Studio

Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats