Laura Eggleton, General Manager of Action Hotel’s Holiday Inn Muscat Al Seeb, has been awarded the prestigious IHG General Manager of the Year Award for the India, Middle East and Africa region, Action Hotels plc has announced.

Eggleton joined Holiday Inn Muscat Al Seeb and the Action Hotels team in May 2015, with 13 years of hospitality experience and 8 years with Intercontinental Hotels Group, managing Holiday Inn hotels at both London Gatwick and London Heathrow Airports.

The annual Intercontinental Hotels Group General Manager of the Year Award for the region is presented to the General Manager delivering exceptional results across several criteria, including guest and employee satisfaction, market positioning and RevPAR growth.

Alain Debare, Chief Executive Officer of Action Hotels, said: “We are delighted that Laura has been recognized for her outstanding performance and results with this award. Holiday Inn Muscat Al Seeb has performed significantly well since opening in 2013, thanks to the hard work and dedication of Laura and her team.”

Eggleton said: “It is an honour to receive this award and I would like to thank all of my colleagues for their contributions. We strive to deliver consistently first class customer service at Action Hotel’s Holiday Inn Muscat Al Seeb and this award is a reflection of the entire team’s focus on putting the guest first.”