We are looking for a skilled Market & Insights Analyst who is passionate, creative and excited about using data to gain insight into our customers, to help spot opportunities and monitor success. We want someone who can collaborate with marketing, finance and product teams, supporting these stakeholders to make smarter business decisions. You can bring a positive ‘can do’ energy, and can be counted upon to deliver results and take ownership of your work. You are a self starter with a natural feel for business and strategy, alongside the technical capabilities to create data visualizations that tell the story, and empower teams. You should be someone who is comfortable rolling up their sleeves to understand the data and our customers. You need to be comfortable working in an agile environment with varying responsibilities. You have great communication skills, and are able to convey information gained from the data in a very clear and unambiguous way
Key Responsibilities:
● Working closely with our marketing team to better define customer personas and manage channels across regions, and support activities to gain insight, track, improve CPA and target these key groups. ● Develop on and create weekly/monthly/quarterly internal and external insight reports to help all departments/individuals make informed data decisions. ● Ad Hoc data tasks to support teams to define opportunities and automate processes. ● Committed to learning and expanding professional and technical knowledge.
Qualifications/experience:
Bachelor’s Degree (or equivalent experience) in Data Science, Marketing or Business.
Minimum of +3 years of experience in Business Intelligence.
Demonstrated expertise influencing business functions with data driven processes.
SQL proficiency.
Experience with data visualization tools, we work mainly with Tableau.
eCommerce experience.
A proven record of creative problem solving.
What we offer:
You get to work in a dynamic environment full of passionate and talented people where capabilities are enabled quickly at scale across the globe for travellers.
You will grow and further develop your competencies working in a team-oriented data-driven environment where learning and collaboration is celebrated.
We value and encourage autonomy for everyone, allowing you to make your own decisions and learn from the data. The success of the team is dependent upon the success of the individual.
For the right candidate, we can be flexible and creative with both location and scheduling. We believe in give and take, and that work can simultaneously deliver strong results and be enjoyable and rewarding.
As a travel company, we embrace being global and would love to hear from anyone who wants to work from any one of our bases in Boston, Waltham, Toronto or London.
