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Marriott web ban is a warning from China

Marriott web ban is a warning from China

Christian Tolentino

- January 22, 2018

Delta Airlines

It’s been more than a week since Shanghai cyberspace authorities closed down Marriott International’s website in China. The global hotel group suffered the consequences for listing Tibet, Hong Kong, Macau and Taiwan as separate countries in their online customer survey.

Since then, China’s tourism authorities have urged other companies to review their websites, apps, and marketing materials, as a move to strengthen the country’s efforts on correcting how foreign businesses refer to these parts of China.

According to the China Nationalism Tourism Administration, no activities that challenge China’s legal red lines would be permitted.

This is a warning to all international companies that don’t comply with the country’s political agenda. China is the world’s second-largest economy and foreign entities must observe their rules.

Aside from Marriott International, Spanish retailer Zara, Irish medical device company Medtronic, and American carrier Delta Airlines were also called out for listing some its regions inaccurately. Marriott was ordered to shut down its website and app, while others were asked to rectify the “illegal content” on their sites and issue a public apology.

Medtronic immediately responded with a statement saying that “the company completely understands the stance of the Chinese government on relevant sovereignty issues”. The company apologized for the misunderstanding and vowed to pay more attention.

Furthermore, Zara issued a statement: “Please accept our sincere apologies. We have rectified this specific content immediately and we are now conducting a comprehensive self-inspection.”

Delta Airlines also said: “We apologize deeply for hurting the feelings of Chinese people.”

The Civil Aviation Authority of China (CAAC) also released an order for all foreign airlines with operations in China to check their online data.

As a result of this stricter mandate, all companies should be more careful about their presentation of China. They must conduct a comprehensive investigation of their websites, apps, and customer-related information.

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

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…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

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Marriott web ban is a warning from China

Christian Tolentino

- January 22, 2018

No posts found.

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

content studio box

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

x Studio

Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats