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Minor Hotels Upgrades to Oracle Cloud to Better Serve its Guests

Minor Hotels Upgrades to Oracle Cloud to Better Serve its Guests

traveldailymedia FTRSS

- October 17, 2023

With Oracle OPERA Cloud Property Management System, the Bangkok-based hotel chain can streamline operations and unify data to personalize guest experiences

AUSTIN, Texas and ASIA PACIFIC, Oct. 17, 2023 /PRNewswire/ — Minor Hotels is upgrading 100 of its properties to Oracle OPERA Hospitality Cloud. By moving to the cloud, the growing hotel owner, manager, and operator will be able to bolster efficiency and unify guest profiles across its global properties. This will help Minor Hotels better understand the unique preferences of its guests so it can better engage and serve them no matter where in the world they choose to stay. The roll-out of OPERA Cloud Property Management (PMS) is starting with Minor Hotels’ flagship luxury hotel, the Anantara Siam Bangkok Hotel, Thailand.

Minor Hotels already uses Oracle MICROS Simphony Cloud Point-of-Sale (POS) solution in select hotel restaurants and bars. These solutions, together with OPERA Cloud PMS, will enable Minor Hotels to consolidate data into a common platform, better manage revenue across different countries and currencies, and optimize its operations with insights from real-time analytics and reporting, while providing an extraordinary experience to its guests.

“With our growth across global markets, we needed a better way to manage both financial processes and the guest experience across locations,” said Dillip Rajakarier, Group CEO of Minor International and CEO of Minor Hotels. “We’ve had a long and successful collaboration with Oracle and knew they were the right partner to support us in our continued move to the cloud. By unifying our financial and guest data on a common platform, we will be able to better cater to our guests and the bottom line as we continue to expand,” Rajakarier continued.

Checking into the Cloud

A component of OPERA Cloud PMS, Minor will utilize OPERA Cloud Sales and Event Management to optimize space and opportunities, from booking life celebrations and corporate events to better managing space, catering, and room blocks. Accessible via mobile devices, the solution will enable Minor team members to easily facilitate off-site customer visits and on-property site inspections, perform inventory checks, or change a booking at any time and any place they are online.

Additionally, Minor Hotels can leverage the Oracle Hospitality Integration Platform to further customize its operations by plugging in new third-party capabilities based on the unique needs of its various properties.

“Minor Hotels is a leader across the global hospitality sector and is constantly innovating to differentiate the experience for its guests and optimize hotel operations for its associates,” said Alex Alt, executive vice president and general manager of Oracle Hospitality. “With Oracle’s cloud solutions, Minor Hotels will have the ability to curate the perfect hotel or resort experience for guests while creating an operating environment of maximum efficiency and ease of use for its thousands of associates around the world.”

About Minor Hotels

Minor Hotels is an international hotel owner, operator and investor, currently with over 530 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Tivoli, NH Collection, NH, nhow, Elewana, Marriott, Four Seasons, St. Regis, Radisson Blu and Minor International properties, Minor Hotels operates in 56 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, South America and North America. With dynamic plans to expand existing brands and explore strategic acquisitions throughout opportunistic markets, Minor Hotels pursues a vision of a more passionate and interconnected world.

For more information, please visit www.minorhotels.com.

Oracle Hospitality

Oracle Hospitality brings more than 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to act on rich data insights that deliver personalized guest experiences, maximize profitability, and encourage loyalty. Cloud-based, mobile-enabled, with open APIs, Oracle’s OPERA Cloud property management and distribution, Simphony point-of-sale, reporting and analytics, and Nor1 upsell solutions accelerate innovation, increase revenue, lower IT cost, and maximize operating efficiency. To learn more, please visit www.oracle.com/Hospitality.

About Oracle

Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at oracle.com.

Trademarks

Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company–ushering in the new era of cloud computing.

 

Cision View original content:https://www.prnewswire.com/apac/news-releases/minor-hotels-upgrades-to-oracle-cloud-to-better-serve-its-guests-301957465.html

SOURCE Oracle

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

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Minor Hotels Upgrades to Oracle Cloud to Better Serve its Guests

traveldailymedia FTRSS

- October 17, 2023

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May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

content studio box

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

x Studio

Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats