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Phuket under pressure as tourism growth exposes issue of unlicensed hotels

Phuket under pressure as tourism growth exposes issue of unlicensed hotels

Mark Elliott

- July 18, 2017

Phuket's popular west coast
Phuket’s popular west coast

One of Asia’s most desirable tourist destinations, Phuket is attracting an ever-increasing number of international visitors to its golden beaches and turquoise seas.

But many of the millions of travellers who visit Phuket each year could be staying in unlicensed – and effectively illegal – hotels. According to a new report by hospitality consulting group C9 Hotelworks, less than a quarter of hotels in Phuket (429 out of 1,724) are currently licensed.

This issue was brought into sharp focus late last year when former Phuket’s Governor Chokchai Dejamornthan, announced plans for a crackdown on unlicensed hotels in the island province. At the time, Governor Chokchai urged the travelling public not to stay in unregistered hotels. But despite a deadline of 31 January 2017 being set for offending hotels to become legally registered, C9 Hotelworks has underscored that, six months later, the situation remains challenged.

Data from Phuket’s Provincial Administration Office shows that of the 1,295 unlicensed hotels identified in Phuket, only six have had their licenses approved. A further 1,001 are pending approval, while 288 have not yet applied.

C9 Hotelworks’ Managing Director, Bill Barnett, said that a disconnect in regulation could be hindering the licensing process.

Bill Barnett
Bill Barnett

“Phuket’s provincial government has undertaken an admirable large-scale initiative to tackle the proliferation of unlicensed hotels,” Mr Barnett said. “Currently the main challenges for the process are the strict regulations associated with the Thailand-wide Building Control and Hotel Act’s. As a result of these mandates, the province is considering reviewing the requirements to support the conversation process.”

Local authorities are under pressure to tackle this issue, as strong demand from emerging economies continues to drive a sharp increase in tourism arrivals to Phuket. For example, Russian passenger traffic at Phuket International Airport jumped 17% in the first five months of 2017, while arrivals from mainland China rose 8%. With 17 Chinese airlines now flying into Phuket, mainland China accounts for two-thirds of Asian traffic at the island’s airport.

Hotel development in Phuket also continues to gather pace; according to C9 Hotelworks’ pipeline analysis, there are now 33 hotels being developed across the island, which will add 5,738 more rooms to Phuket’s inventory. These include major global brands such as Sheraton, JW Marriott, Best Western, InterContinental, Park Hyatt, Kempinski, Ramada and Rosewood.

With so many new hotels due enter the market in the coming months and years, Phuket’s authorities are mandated to ensure regulatory processes are stringent and effective, whilst the reality is not being overly complex or bureaucratic. At the same time private sector investment into the hotel industry is racing ahead of the public sector.

Without the ability to apply hotel tax to unlicensed properties, the island is being denied much needed revenue that could be reinvested into infrastructure. There remains an imperative to ensure that the 1,295 unlicensed hotels currently operating in Phuket are dealt with swiftly and effectively, to ensure the issue does not do damage to the island’s international reputation.

C9’s Barnett was quick to point out that many of Southeast Asia’s surging mass tourism resort markets face a similar issue to Phuket. One case in point is Bali where the official registered number of hotels stands at 317, with 33,599 rooms according to the Indonesian government’s Badan Pusat Statistik. In reality inventory stands well above that of Phuket. Government regulating bodies have to understand the close relationship between hotel licensing and tax issues in order to not be left out in the cold.

 

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Phuket under pressure as tourism growth exposes issue of unlicensed hotels

Mark Elliott

- July 18, 2017

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May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

content studio box

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

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Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats