Royal Brunei Airlines and airline automation solutions developer Airnguru formally signed a multi-year agreement on 18th September in Santiago, Chile.

The new partnership will significantly enhance the airline’s operational efficiency, increase automation, and bolster its competitive stance as it continues to expand its footprint in the global aviation market.

This makes Royal Brunei Airlines the tenth carrier to leverage Airnguru’s cutting-edge solutions, highlighting the technology provider’s strong market fit and superior customer service. Airnguru’s ability to quickly gain traction across four continents underscores its commitment to delivering value and driving success for its airline partners.

A strategic partnership

Royal Brunei Airlines CEO Sabrin Haji Abdul Hamid said: “We are delighted to partner with Airnguru as a strategic partner on our path to digitise some of our processes to ensure we are working for our customers efficiently and be able to respond quickly to market demands. This partnership will ensure we are taking advantage of technological advancements in the airline business, especially in AI. [We] will continue to invest in technology to further increase our efficiency and market competitiveness.” 

The airline’s chief commercial officer Joshua Kok Hwa Law added: “In our quest to enhance commercial excellence and stay ahead in the competitive airline industry, partnering with Airnguru was a strategic decision. We believe that Airnguru’s expertise in pricing technology will be pivotal in our ongoing efforts to optimise pricing strategies and deliver even greater value to our guests.”

A timely decision

For his part, Airnguru co-founder and chief operating officer Javier Jimenez remarked that partnering with Royal Brunei Airlines at this stage of its ongoing global expansion enables them to help the airline directly address challenges in a highly competitive industry.

Jimenez said: “Our solutions are designed to enhance their operational capabilities and market responsiveness, and so we look forward to seeing the tangible impact this collaboration will have on their growth and efficiency.”