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The future of travel: How Plaza Premium is redefining airport hospitality

Airlines / Airports, Airports, Features, Global, Interviews, Mobile & Social, Partner content, Technology, Tourism / Chris Head

Travel is changing – and not only because of the pandemic. Tech-savvy jetsetters expect a seamless experience in the palm of their hand. With technology evolving at breakneck speed, the travel industry’s biggest players are leveraging it to improve the customer experience and boost sales in new and exciting ways. We caught with Bora Isbulan, COO of Plaza Premium Group (PPG) – the world’s largest independent airport hospitality company – to learn how digitisation is making travel safer, smoother and more appealing in the Covid-19 era.

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Netflights.com lists the 20 best airport lounges in the world

Air, Global, Middle East, United Arab Emirates / Mili

To help avoid these airport blues, Netflights.com has taken a sneak peek into airport lounges around the world, to see if your time can be spent being less stressed and more travel happy.

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ANA opens Star Wars-themed airport lounge for kids

Airlines and Aviation, Japan, Mexico / Mark Elliott

ANA has opened a unique children’s airport lounge at Tokyo’s Haneda Airport. As part of the Japanese airline’s five-year partnership with Disney, the new Star Wars-themed lounge has been launched at Terminal 2. It will be open daily from early morning until 9pm. The lounge features a slide, bench seating, picture books and other items

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Fiji Airways upgrades LAX lounge

Airlines and Aviation, Fiji, United States / Mark Elliott

Fiji Airways has upgraded the lounge facilities offered to its premium passengers at Los Angeles International Airport. The airline’s business class passengers and eligible Tabua Club members will now be able to use the One World Lounge, which is located on Level 5 of the Tom Bradley International Terminal. This features dining and bar facilities,

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Etihad passengers to bid for “neighbour-free seats”

Airlines and Aviation, Global / Mark Elliott

Etihad Airways is introducing a series of new travel options, including the ability for economy class passengers to pay for a seat without anyone sitting next to them. Under the new ‘Neighbour-Free Seat’ option, passengers booked on Etihad flights can bid for up to three empty economy class seats next to their original seat, subject

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Air New Zealand opens new Melbourne lounge

Airlines and Aviation, Australia, New Zealand / Mark Elliott

Air New Zealand opened a new, larger lounge at Melbourne Airport this week. Located on the ground floor of the terminal, the lounge follows the design concept first seen at Air New Zealand’s lounge at Sydney Airport. It offers space for up to 250 passengers in five separate areas, including a self-service food buffet, two

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Emirates opens larger lounge in Bangkok

Thailand, United Arab Emirates / Mark Elliott

Emirates passengers are now able to relax in a larger lounge at Bangkok’s Suvarnabhumi Airport. The expanded Emirates Airport Lounge at Thailand’s main international gateway reopened recently as part of a US$365 million project to upgrade all of the airline’s 41 global airport lounges. This also recently included the revamp of Emirates’ First and Business

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Qantas unveils new international lounge

Air, Airlines and Aviation, Australia, Corporate & Business / Mark Elliott

Qantas passengers travelling overseas from Brisbane Airport now have a new lounge in which to relax before their flight. The new Brisbane International Lounge is based on the new design recently introduced to Hong Kong and Singapore. Split across two levels and offering 30% more space than the previous lounge, the new facility features hot

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JAL to open new airport lounge in Okinawa

Airlines and Aviation, Japan / Mark Elliott

Japan Airlines has confirmed that its newly-renovated lounge at Okinawa’s Naha Airport will open on 28 February 2017. The new Sakura Lounge is located in the domestic area of the airport, and will follow the design concept of JAL’s other new domestic lounges, including the facilities at Sapporo’s New Chitose Airport. Designed by Japanese interior

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JAL to open upgraded airport lounge in Bangkok

Japan, Thailand / Mark Elliott

Japan Airlines will unveil its upgraded airport lounge at Bangkok’s Suvarnabhumi Airport next month. Officially due to open on 1 March 2017, the new Sakura Lounge will have been completely renovated and equipped with improved facilities and more F&B options. The number of shower units will be increased from one to three, and new seats

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