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Beijing Capital International Airport

China Eastern uses AI to improve experience

Air, Airlines and Aviation, Associations, China, Technology, Tourism /

State-owned China Eastern Airlines is now using artificial intelligence (AI) to improve the customer experience, using the technology’s ability to handle huge amounts of data to tailor its services for individual consumers. The airline’s data lab now automatically classifies thousands of complaints and offers recommended solutions to help frontline customer relations staff. This shortens customer […]

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China Eastern debuts world-first smart luggage tags

Air, Airlines and Aviation, China, Technology /

Shanghai-based carrier China Eastern Airlines has launched the world’s first battery-less electronic luggage tag. “The battery-less luggage tag, which has been jointly developed by China Eastern and its partners, allows passengers to complete the baggage check-in process at home or on their way to the airport through an application on their mobile phones,” said Shen

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China gets first direct connection to Portugal

Airlines and Aviation, China, Portugal /

Links between China and Europe’s Iberian Peninsula will continue to grow this month, with the launch of the country’s first non-stop scheduled flights to Portugal. On 25 July 2017, Beijing Capital Airlines will commence direct flights between Beijing and Lisbon, the respective capitals of China and Portugal. Flights will continue onwards between Beijing and Hangzhou.

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Etihad starts flying Dreamliner to Beijing

Airlines and Aviation, China, United Arab Emirates /

Etihad Airways has upgraded its Beijing route with the deployment of its new Boeing 787-9 Dreamliner aircraft. The modern twin-aisle jet touched down in the Chinese capital for the first time on Monday morning, following an overnight flight from Abu Dhabi. The Dreamliner features 299 of Etihad’s newest seats, including 28 seats in business class,

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Lufthansa adds Asian links from Munich

Airlines and Aviation, China, Germany, Hong Kong, Singapore, United States /

Lufthansa has unveiled plans to launch a series of long-haul services from Munich next summer, including new flights to key Asian cities. For summer 2018, the German national carrier will reintroduce its direct Munich-Singapore service, with five weekly flights, whilst also deploying its largest aircraft, the Airbus A380, on the routes from Munich to Beijing

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Asian air route updates from AirAsia, Bangkok Airways, Air Astana and more

Airlines and Aviation, Australia, China, Germany, Hong Kong, India, Indonesia, Italy, Kazakhstan, Malaysia, Switzerland, Thailand /

AirAsia launches Borneo’s new intra-island route Where? Kuching (Malaysia) to Pontianak (Indonesia) When? Daily, effective immediately Who? AirAsia Why? Low-cost carrier expands intra-island connectivity in Borneo, with new cross-border link between Malaysia and Indonesia Anything else? Pontianak is known as the “Equatorial City” as it is positioned exactly on the Equator. Air China expands European

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Air China develops “express route” to Europe

Airlines and Aviation, China, Germany /

Air China has teamed up with Beijing and Frankfurt airports to develop a new “express route” between China and Europe. The new “Easy Way Beijing-Frankfurt” project is aimed at allowing passengers to travel more easily between the Chinese capital city and Germany’s financial hub. Measures include dedicated check-in counters, boarding gates and baggage carousels, plus

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Thailand hosts fam trip to mark new “Phuket Express”

Airlines and Aviation, China, Thailand, Tourism Boards /

The Tourism Authority of Thailand (TAT) has teamed up with Thai Airways to celebrate the launch of the national carrier’s new Beijing-Phuket flights. The new route marks THAI’s first direct service from mainland China to Phuket, and its launch is being celebrated with a three-day fam trip to Phuket for Chinese travel agents and members

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Qantas adds new capital connection to China

Air, Airlines and Aviation, Australia, China /

Qantas’ Asian expansion strategy took another step forward today (25 January 2017) with the relaunch of direct flights to China’s capital city, Beijing. The Australian national carrier had previously suspended the service in 2009. But the route resumed on Wednesday and will now operate daily, departing Sydney at 1350 and landing at Beijing Capital International

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