disruption

For a little over a year now, I’ve been reporting weekly on all the developments happening with AI within the travel industry. To date through the Everything AI in Travel weekly newsletter I’ve looked at over 600 different use cases from all corners of our unwieldy industry including airlines, airplanes and airports to hotels to […]

Following the CrowdStrike outage and resulting operational disruption, Delta is continuing to offer several customer-focused options to ease the travel experience and make things right.  

Last week, Wizz Air announced it signed a deed of undertaking with the Civil Aviation Authority. As part of the agreement, Wizz Air committed to re-look at welfare claims it received following flight disruptions.

Analysis from BR-DGE reveals UK online search volumes for travel refunds increased 17.9% in the seven day period up to Friday 21st July as the airline industry saw elevated disruption and cancellations.

With the airport reopened and international flights now underway, Air New Zealand is focusing its efforts on getting the 9,000 disrupted passengers around its network back into the skies – and easing the financial pressure on customers as it does so.

Most executives in the United Arab Emirates and Kingdom of Saudi Arabia (78%) are confident in their company’s ability to withstand disruptive forces as per AlixPartners.

I am reading Chris Brogan’s new book, the Freaks Shall Inherit the Earth. The book’s tag line is Entrepreneurship for Weirdos, Misfits and World Dominators. While I don’t consider myself a weirdo, early in my career I frequently felt like a misfit.  And I definitely want to dominate the world.  Not in a bad way.  I just […]