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Errol Cooke


Asia

Agoda reveals markets with harshest and most favourable reviewers

Globally 84% of travellers read online reviews before choosing where to stay when they travel, according to Agoda’s Usage & Attitude Study 2019. The online travel agency, which has more than 34 million verified peer-to-peer reviews of hotels and Agoda Homes properties on its digital travel platform, revealed the harshest and most favourable reviewers by […]


Asia

Agoda introduces EasyCancel

Agoda has introduced EasyCancel that allows participating partner hotels and properties worldwide to offer their guests greater booking flexibility and the option to cancel up to 24 hours before arrival. This initial phase will relate to all bookings made until 30 June 2020 through the digital travel platform. The OTA unveiled its new product in […]


Hotels

TD enters Agoda’s Gold Circle

A couple of days ago, Agoda, the Singaporean based company which dominates the OTA landscape in APAC, announced the winners of its Gold Circle Awards. I spoke to Errol Cooke, vice president of partner services at Agoda, to find out more about how the awards work.