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Guest Column

Latest Customer Service Trends in the Travel Industry

In today’s world, customer experience has become a critical aspect of every business. The travel and hospitality industry is no exception, and the relevance of customer service in this sector cannot be overstated. As per the findings of a recent report by Teleperformance, about one-third of shoppers worldwide are willing to pay more for good […]


Europe

UK staycationers’ desire to discover new places to drive growth in short term rentals

Mintel’s Report on Domestic Tourism found that 9 in 10 (89%) of UK holidaymakers said they enjoyed discovering a new part of the UK during their holiday