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Global Review Index
Shiji releases its Q3 2023 Global Guest Experience Benchmark report
The Shiji Global Guest Experience Benchmark report offers detailed insights into guest experience and satisfaction trends, providing hotels with a powerful tool – the Global Review Index (GRI).
Madrid’s luxury hotels valued more highly than those of London, Paris and Milan
Five-star and five-star GL (Grand Luxury) hotels in Madrid have a score of 0.9050 in the Global Review IndexTM, higher than that of accommodation in the same category in London (0.8811), Paris (0. 8784) and Milan (0.8745).
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