intelligence

Andres Fabris earned a finance degree from the University of Texas at Austin in the hopes of working in the finance side of the IT industry. Instead, he has spent 23 years growing, then disrupting, the travel industry: leadership roles in Sabre, World Choice Travel and Travelocity prepared him to build a web-based travel proximity alert service that would allow him to stay in touch with his classmates after finishing graduate school. This became Traxo, which is now a rising star in travel data aggregation and itinerary intelligence analysis.

Hospitality and travel professionals should not miss this Q&A with CEO and co-founder Benjamin Yost

We sat down with Tink Labs founder and CEO Terence Kwok to learn why this sharp-eyed Hong Kong native and his product have both reached rock-star status in the hospitality and tourism scene.

Twistar, a mobile device that harnesses feedback into actionable data, provides engagement that businesses can customise & customers can enjoy.

Handy has made it possible for hotel operators to engage with guests through all stages of the travel journey, even as they step out of the actual hotel.

Pace promises that it will allow hotels to work less in order to change rates more frequently and accurately thanks to its platform’s AI and analytics tech.

TrustYou ushers in the new year with a new all-in-one guest feedback platform, which features a singular login account and a streamlined user interface.

Tech analyst company CBInsights argues that travel tech is evolving faster than Pokemon.

The Know translates the mystery shopper format into a smart, innovative and exclusive mystery guest service. It’s an invitation-only online club where seasoned travellers with discriminating tastes are vetted as real paying guests before they can share honestly, comprehensively and anonymously about their hotel stays. Founded by former bankers Mané Ryatt and Fiona Adams, who channel into the business their twin passion for travel and problem-solving, The Know assures luxury and boutique hotel clients of detailed, confidential, qualitative insight and analytics using sophisticated, customisable surveys.