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London Heathrow Terminal 5 (T5)

Brain Waves: BA goes biometric, Westin’s robot butler, and more…

BA gets biometric boarding gates British Airways has become the first UK airline to introduce automated biometric airport technology, with the launch of self-service boarding gates at London Heathrow T5. Following a trial, the first three boarding gates for UK domestic flights are now open, allowing travellers to scan their own boarding pass in order […]

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BA first airline to launch self-service boarding gates

British Airways is transforming its customers’ airport experience by becoming the first UK airline to introduce automated biometric technology throughout the airport – with the launch of self-service boarding gates.  Following a successful trial last June, the first three boarding gates for UK domestic flights departing from Heathrow Terminal 5 are now open, and more

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