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Rachel Grier

HOTECH 2020: “The guest of the future won’t search for a room or a hotel”

As travel increasingly becomes a popular lifestyle choice among the growing middle and upper classes in Asia, gross travel bookings are projected to register strong growth from 2017 to 2020. For hoteliers operating across Asia today, it is critical to understand the traveller preferences and behaviours and identify key trends across demographics, trip types and booking behaviours.

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