The Ritz-Carlton New York, NoMad appoints Rosy Merlino as Director of Sales and Marketing

The Ritz-Carlton New York, NoMad is pleased to announce the appointment of Rosy Merlino as Director of Sales and Marketing. A seasoned leader with over 20 years of global experience in the premium hospitality industry, Merlino brings a dynamic blend of creative vision, strategic expertise, and a deep understanding of luxury experiences to her new role.

“It is with great excitement that we welcome Rosy to our team,” said Bastian Germer, General Manager at The Ritz-Carlton New York, NoMad. “Her extensive expertise and innovative vision will be invaluable as we continue to strengthen our presence in Manhattan’s luxury market and deliver unparalleled guest experiences.”

Merlino’s career spans prestigious brands, including Four Seasons Hotels and Resorts, The Dominick, Morgans Hotel Group, and GrandLife Hotels, where she has consistently driven revenue growth, led high-performing teams and cultivated impactful partnerships. Originally from Milan, Italy, she began her hospitality career with a passion for opulent travel and service excellence, shaping her ability to seamlessly blend brand prestige with commercial success.

In her new position, Merlino will oversee all sales and marketing initiatives for The Ritz-Carlton New York, NoMad, focusing on strengthening the hotel’s standing among Manhattan’s premier luxury destinations. She will lead strategic business development, craft innovative marketing campaigns, and ensure an exceptional guest experience that aligns with The Ritz-Carlton’s Gold Standards.

“The Ritz-Carlton New York, NoMad is more than just a luxury hotel – it’s a destination that redefines hospitality in one of the city’s most dynamic neighborhoods,” said Merlino. “I am honored to join this exceptional team and contribute to the hotel’s ongoing success by delivering unforgettable experiences and setting new benchmarks in luxury service.”

A multilingual professional fluent in English, Italian, and German, Merlino resides in Greenwich Village and enjoys an active lifestyle. Endurance sports such as long-distance running, cycling through breathtaking landscapes, and swimming are central to her lifestyle, fueling her passion for adventure and her commitment to excellence. This energy and focus are reflected in her professional journey, where she has demonstrated a rare combination of creativity, strategy, and leadership.