In the ever-evolving world of hospitality, technological advancements are driving unprecedented transformations, reshaping the way hotels operate and guests experience luxury. Amidst this digital revolution, one name stands out as a beacon of innovation and excellence: Shiji.

With a rich legacy of pioneering hospitality solutions, the company continues to revolutionize the industry landscape, empowering hoteliers worldwide with cutting-edge technology. Let’s embark on a journey to explore the transformative role of Shiji and delve into the groundbreaking capabilities of its flagship product, Shiji PMS – Shiji Enterprise Platform.

Leading the way in hospitality innovation

Since its inception, innovation has been the hallmark of success in the hospitality sector. With a global presence spanning over 31 countries and serving more than 91,000 hotels, Shiji has emerged as a trusted partner for hoteliers seeking to stay ahead of the curve. Rooted in a culture of continuous improvement and customer-centricity, Shiji remains committed to driving excellence across every facet of the industry.

Redefining operational excellence

At the core of modern hotel operations lies a need for seamless management solutions. Enter Shiji PMS, a groundbreaking Property Management System (PMS) designed to revolutionize the industry. Powered by state-of-the-art cloud-based technology, Shiji Enterprise Platform seamlessly integrates with existing hotel systems, offering a holistic approach to property management. Its intuitive interface and robust features empower hoteliers to optimize resource allocation, streamline workflows, and enhance guest satisfaction, setting new standards of efficiency and excellence.

The next generation of hotel technology

In a rapidly evolving industry landscape, innovation is key to staying competitive. Shiji PMS transcends traditional boundaries, offering advanced functionalities tailored to meet the evolving needs of the industry. From real-time inventory management to automated check-in/out processes, Shiji Enterprise Platform empowers hoteliers to orchestrate seamless guest experiences while maximizing operational efficiency. Its modular design and microservices architecture ensure scalability and adaptability, enabling hotels to future-proof their operations in an increasingly competitive landscape.

Revolutionizing guest experiences with the Single Guest Profile

A standout feature of the Shiji Enterprise Platform is the Single Guest Profile, which provides a 360-degree view of each guest. This profile aggregates data from various touchpoints across the property and enterprise, including stay histories, dining preferences, activity bookings, reviews, and surveys. By consolidating this information, hoteliers gain deep insights into guest behavior and preferences, enabling personalized service at every interaction.

Stay History: Track past stays, including room preferences, special requests, and any issues encountered.

Dining Preferences: Record dietary restrictions, favorite cuisines, and dining habits to provide customized dining experiences.

Activity Bookings: Keep a log of guest activity bookings such as spa appointments, excursions, and events to offer personalized recommendations and seamless scheduling.

Preferences and Requests: Capture specific preferences, from pillow type to preferred check-in times, ensuring a tailored guest experience.

Reviews and Surveys: Collect and analyze guest feedback from reviews and post-stay surveys to continuously improve service quality.

The transformative impact of Shiji PMS is evident in its adoption by renowned hotel groups worldwide. For instance, Melco Resorts & Entertainment has selected Shiji Enterprise Platform PMS to power their global portfolios, completely transforming its current technical infrastructure. Similarly, Langham Hospitality Group has strengthened its service capabilities across its hotel portfolio with the deployment of Shiji Group’s Shiji Enterprise Platform PMS. By selecting Shiji PMS to enhance their operations, these industry leaders are embracing a new era of hotel management, characterized by efficiency, innovation, and unparalleled guest experiences.

Step into a world of endless possibilities with Shiji’s hospitality solutions. Embrace innovation, redefine guest experiences, and embark on a journey toward excellence.