Vietnamese traveltech platform Tubudd recently launched Health Buddy, Vietnam’s first-ever medical service app which connects visiting foreigners with local healthcare facilities.

Following a successful two-year pilot phase, Tubudd is now rolling out Health Buddy through its dedicated app, as well as its website and social media accounts.

This initiative has been made possible by Tubudd’s partnerships with several health facilities throughout Vietnam, the number of which is set to grow as the developer continues to seek additional partners to meet its clients’ needs. 

An advantageous position

Tubudd chief executive Annie Vu said of the app’s potential: “Vietnam boasts strong competitive advantages in health tourism, including affordable dental care and general health check-ups, world-class wellness treatments, and a vibrant cultural backdrop. These factors position the country as an attractive destination for international tourists seeking quality healthcare at reasonable costs.”

Building on this momentum, Tubudd’s Health Buddy offers personalized support to international tourists. 

The service encompasses translating between clients and medical professionals, guiding patients in selecting trusted healthcare facilities, and assisting with crucial admission procedures such as documentation and hospital navigation.

Likewise, Vu highlighted her ambition to transform global perceptions of Vietnam’s healthcare sector.

She said: “Vietnam provides modern, high-quality medical services at affordable prices. With Health Buddy, our goal is to position Vietnam not only as a premier travel destination but also as a leading hub for world-class healthcare.”

How the system works

Tubudd’s Health Buddy offers a transparent process, catering to both tourists and expatriates living in or visiting Vietnam. 

Users can choose from a pool of more than 1,000 buddies, who are fluent in languages like English, Korean, or Japanese. 

The process is simple and convenient, allowing users to set their location, date, and trip length, then apply filters to find the most suitable buddy for their needs. 

Users can also read reviews, check buddies’ levels, and view the trophies they have received. 

In urgent medical situations, Health Buddy coordinates with local buddies to ensure immediate assistance.

The Health Buddy difference

Unlike traditional intermediaries, Tubudd enables direct connections between tourists and medical providers. 

Before booking, tourists can explore comprehensive information about Vietnam’s healthcare services, facilities, and environment on Tubudd’s social media platforms such as Facebook, Instagram, YouTube and Tubudd website. 

After reviewing the information, tourists fill out an online form and receive tailored consultations from hospitals or medical providers. This transparency empowers foreign users to make informed decisions.

The payment process is safe and secure, with all transactions handled through Visa debit, credit cards, and PayPal.