Quicktext, the hospitality AI SuperApp, based in Paris, France, announces a strategic partnership with Arriva Hospitality Group, a leading hospitality group in Mexico with over 50 years of experience recognized for exceptional luxury and quality worldwide.

Arriva Hospitality Group has selected Velma, Quicktext’s cutting-edge AI technology, to streamline guests’ interactions, adding value to the communication processes at every step, ensuring an unparalleled level of service and satisfaction, and fulfilling the brand’s promise.

Velma, the AI virtual assistant for hotels globally, is based on Q-Brain+, the hybridisation of classic conversational AI and generative AI to provide multiple best-of-class AI solutions such as:

• Optimize sales, content, and marketing (Q-Sales, Q-SEO, Q-Dynamic)
• Structure & augment hotels’ data (Q-Data & Q-Channel)
• Supply data for business intelligence (Q-BI)