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Why hotel ‘Do Not Disturb’ signs are in the spotlight

Christian Tolentino

- January 19, 2018

Do Not Disturb sign
Do Not Disturb Sign

Are you one of those people who hangs the ‘do not disturb’ sign as soon as you come in your hotel room? Well, for those of you who are into that habit, hotels might lose the sign soon.

It was Disney Hotels that changed the message in their signs first. The iconic brand recently changed the message in their doors from “Do Not Disturb” to a more subtle “Room Occupied”. It’s part of their new policy that requires a hotel employee to enter every room at least once every 24 hours.

The first hotel to implement this new rule was Disney World and it plans on making this policy active across all its properties.

Another group to embrace this change is Hilton Hotels & Resorts. As per Hilton’s new policy, whenever housekeeping staff are barred from entering the room, they must slip a card under the door. An “Unable to Service” notice card informs guests that – if they close their doors for 24 hours or more, management will arrive to inspect their rooms.

This policy change roots back to the mass shooting in Las Vegas back in October 2017. The gunman, Stephen Paddock hung a DND sign on his door for several days, concealing the contraband he smuggled into the hotel.

Other ill activities include trading of illegal products, the operation of meth labs, and then there’s also prostitution and human trafficking, among other unpleasant acts. These can be prevented with this new policy in place.

Hotels now, more than ever, are more conscious of illegal activities happening on their grounds.

So, do travellers really have the right to close their doors as long as they’d want to?

Well, not really. According to the law, those flimsy signs are legally meaningless.

Guests can bar government authorities from entering the room, just like they would in their homes, but that rule doesn’t extend to hotel staff. Part of the waiver to rent a hotel room allows hotel staff and employees to enter a room when they please. This allows them to check on the welfare of guests and perform maintenance on its property.

With this new policy slowly spreading, does this mean that the DND sign will disappear completely? Probably not.

The low-key sign also helps hotels by saving them money. The DND sign actually reduces the cost of housekeeping when guests prefer not to have them daily.

Let’s just see what the future holds for the DND sign. Think about this article the next time you’ll hang it on your doorknob.

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Why hotel ‘Do Not Disturb’ signs are in the spotlight

Christian Tolentino

- January 19, 2018

Do Not Disturb sign

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

content studio box

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

x Studio

Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats
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