Dubai’s homegrown Emaar Hospitality Group has launched a fully-integrated mobile app that covers all of its hotel, hospitality and leisure experiences.
The new Emaar Hospitality Mobile App, available on the App Store and Google Play, provides seamless access to a range of services including booking of hotels, restaurants, spas, golf and entertainment attractions. It replaces all the earlier apps that were launched for the individual hotel brands and leisure attractions under Emaar Hospitality Group.
“A single point source of information”
Chris Newman, COO of Emaar Hospitality Group, said: “The launch of the new Emaar Hospitality Mobile App highlights our digital transformation focus to enhance the convenience of our guests. Replacing all the other apps that we had launched years ago, the app further simplifies the user experience and serves as a single point source of information and to access various services. Guests from anywhere in the world can make informed decisions and plan every detail of the lifestyle choices they cherish across our hotels and leisure attractions.”
Real-time connectivity
The new mobile app offers real-time connectivity with the properties and is designed to offer users a seamless way of reserving their experiences across the group’s assets. It aims to strengthen the online engagement with the guests while providing access to city guides and value-added services based on their preference.
According to the group, it will continue to invest in digital solutions and implement strategies to increase bookings, streamline hotel operations, integrate added-value services, to deliver personalised experiences for its guests.