LOADING

TDM NEWS EVENTS IWTA SERIES TDM

Travel Daily Media

Today Free Charge

Sign up today free of charge.

Join our global community of over 5 million travel and hospitality executives.

Fred. Olsen Cruise Lines unveils new ‘Plain Sailing Guarantee’

Fred. Olsen Cruise Lines unveils new ‘Plain Sailing Guarantee’

Megha Paul

- April 30, 2020

Fred. Olsen Cruise Lines has launched a new ‘Plain Sailing Guarantee’ to offer reassurance to guests with upcoming cruise bookings in the wake of the Covid-19 pandemic. It sets out the revised policies of the cruise line to reflect the changing nature of the travel industry during this challenging time.

This includes ‘quibble free refunds’ and full flexibility when guests wish to transfer to an alternative cruise. The guarantee also lays out revised payment terms to reassure guests that they will only pay in full once they know for sure that they will be sailing, with balance payments now due just 28 days before departure, as opposed to the former 90-day period.

Guests who would like to transfer to another cruise will receive a future cruise voucher on top of any funds that have already been paid, which can be put towards another sailing. This voucher will be valid for 24 months, with all funds to be automatically refunded, plus an additional 5%, if it is not used within this time.

Jackie Martin, marketing and sales director at Fred. Olsen Cruise Lines, said: “We know that everything seems a little uncertain just now, and some people may want a little more time to decide where and when they may want to travel again, which is why our future cruise voucher will last for 24 months.”

x Studio

Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats

Fred. Olsen Cruise Lines unveils new ‘Plain Sailing Guarantee’

Megha Paul

- April 30, 2020

No posts found.

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

content studio box

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

x Studio

Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats