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Garuda’s viral handwritten menu turned into a hot mess

Garuda’s viral handwritten menu turned into a hot mess

Kristin Mariano

- July 19, 2019

We can see the power of social media after a popular Indonesian YouTuber posted a video of his experience in the business class of Garuda airline that immediately went viral. Rius Vernandes shared a vlog showing that a flight attendant handed him a handwritten menu.

Vernandes poked fun at the menu, posting a photo of it onto his Instagram Stories with the reported caption, “The menu is still being printed, sir.” The post is no longer available on the influencer’s social media platform.

When we think of business class, we expect luxury and premium features since it is more expensive than economy flights. Therefore, people were surprised to see handwritten menu.

After the incident, Garuda reportedly banned taking photos and videos in their flights. Moreover, Vernandes claimed that he and his fiancée, who was with him at the flight, received summons from the police that Garuda had filed a defamation case against them.

Vernandes posted another vlog on July 14 explaining that he has no intention to defame anyone in his video and asking for support from fans and for them to call out the airline for pursuing legal action.

Garuda told Reuters that it is the labour union that filed a police report accusing the two bloggers of “causing a negative perception…towards the country’s national flag carrier.” The airline told the German press agency DPA that the menu was made by a cabin crew member to use themselves and was not supposed to be given to passengers. The Indonesian carrier also retracted the no-photo policy and explained that the ban is not a response to the controversy.

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
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Garuda’s viral handwritten menu turned into a hot mess

Kristin Mariano

- July 19, 2019

No posts found.

May we all strive to emulate her virtues and remember that true wealth lies in the depth of our character, the sincerity of our actions, and the impact we have on those around us.”

Stay riveted for our next gala event, The Brand Travel Daily Media Travel Excellence Awards that recognizes and celebrates the outstanding achievements of companies and individuals in the travel, airline, and hospitality industry. They are scheduled to take place in 11 October, 2024

For inquires, to attend or sponsor next awards, kindly email here: Gary@traveldailymedia.com

If you know of any female leaders or up and coming superstars in the Travel and Hospitality industry you would like to nominate, please visit our page and complete a nomination form!
The prestigious IWTA Awards 2024 Award Winners are listed below:

content studio box

…there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign.

We can also organise a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

x Studio

Connect with your clients by working with our in-house brand studio, using our expertise and media reach to help you create and craft your message in video and podcast, native content and whitepapers, webinars and event formats