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Ben Drew
Surge in demand for new experiences leads to rapid shift towards digitalization
During the pandemic, the tourism industry witnessed the maturation of tours and activities as travellers increasingly sought out new adventures and experiences.
Shorter-haul European destinations get popular
From the Arival 360 show in Berlin, Douglas Quinby, Arival’s CEO and co-founder, quizzed an expert panel on current hot topics for the tours and activities sector – including Viator’s CEO, Ben Drew.
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