Olivier Harnisch

Emaar Hospitality Group’s newest appointee at Manzil Downtown, Sharihan Al Mashary, is dubai’s first female Emirati general manager.

Multi-tier loyalty programme U By Emaar has reached a remarkable milestone of over 500,000 members making it as one the most sought-after and fast-growing rewards programmes in the region.

Over 1,800 associates of Emaar Hospitality Group have completed the Dubai Way online course, an initiative to upgrade the standards of customer service and further strengthen Dubai’s hospitality industry.

Dubai-based Emaar Hospitality Group has signed a deal with the Kalyan Group to manage its landmark property in Sub-Saharan Africa, Address Hotel 2 Février Lomé Togo.

After suffering extensive damages due to a New Year’s Eve fire in 2016, Address Downtown is back in business with new interiors, restaurant concepts and more to come in the days ahead as the property seeks to bring back customers.

In a significant move that will boost the hospitality sector in Sharjah on the Arabian Gulf, Arada has signed a AED24 billion management deal with Emaar Hospitality Group, to launch three new hotels in the Aljada community.

Want to watch a movie in a cinema but would prefer not to go out of your hotel? That won’t be a problem in Rove Downtown which will soon have the city’s first cinema – inside a hotel.

Rove Hotels, a joint venture between Meraas and Emaar Properties PJSC, has announced its first hotel management agreement in the UAE to operate Rove Mina Seyahi in the heart of Dubai Marina.

As the Emaar Hospitality Group continues its global hunt for the World’s Greatest Hospitality Talent, I asked its CEO Olivier Harnisch, for some advice on how to win – not only in the competition -but in the industry in general.

If you’ve got passion and commitment to the hospitality industry, you could be part of the fastest-growing hospitality group in the Middle East.